For years, the customer service motto “the customer is always right” has been the go-to mantra for businesses around the world. But what happens when customers take advantage of this motto and make outrageous demands? What about when they mistreat employees, use abusive language, or even break the law?
These stories prove that, sometimes, the customer is far from right. From hilarious anecdotes to downright outrageous behavior, these tales from the front lines of customer service will have you questioning just how far some people will go to get what they want. Prepare to be taken on a wild ride through the outrageous world of customer service as we share some of the most unforgettable stories from employees who have seen it all.