Money Back Madness
When I used to work the Customer Service counter at a grocery I got screamed at for refusing to give a guy his money back on some bad bread we sold him. Dude didn’t have his receipt, the bread, or even the packaging the bread was sold in.
Just walked up and said, “I want my money back.”
“Sure, you got a receipt or the packaging?”
“No, and I shouldn’t have to!”
“How can I return it, or know how much to give you if you don’t have a receipt or the packaging?”
“Are you some sort of IDIOT?!!?!?!?! GIVE ME BACK MY MONEY, RIGHT NOW!”
“MANAGER! MANAGER!” x10 times until the manager came up. I was promptly told to give the dude three bucks. When I pointed out that I can’t even open the till until a transaction was made, the manager just deep sighed, walked around the counter and used his key to open the till.
The angry customer then yelled, “SEE? WAS THAT SO F*CKING HARD?” as he stormed out.